Updated Articles

  1. ¿Por qué la plataforma califica mal las respuestas de un alumno aunque sean correctas?

    Last Updated: 10/08/2024 in FAQs FAQs for Teachers - Español
    Teachers menu Read in English Uso de los botones Clear, Check answers y See answer Como hemos visto, las asignaciones regulares ofrecen a los estudiantes la posibilidad de realizar las actividades hasta en 2 intentos, ...

  2. Why does the platform misgrade a student's answers even though they are correct?

    Last Updated: 10/08/2024 in FAQs FAQs for Teachers
    Teachers menu Leer en español Use of the Clear, Check answers and See answers buttons As we have seen, the regular assignments offer students the possibility to perform the activities in up to 2 attempts...

  3. How do I see the content before my students?

    Last Updated: 04/23/2024 in FAQs FAQs for Teachers
    Teachers menu Leer en español Teachers  |     |   To see the content before your students, simply log in to the RLP platform using the access channel. For Share and EDI teachers you must access RLP through the banner/tab...

  4. Status page

    Last Updated: 04/19/2024 in FAQs
    Menu Read in English Se ha creado una Página de Estado similar a la de otras plataformas de Santillana para conocer el estado operativo de la RLP. Se podrán incluir avisos indicando cualquier evento futuro que tenga lugar y que ...

  5. Status page

    Last Updated: 04/19/2024 in FAQs
    Menu Leer en español A Status Page similar to that of other Santillana platforms has been created to know the operational status of the RLP. Notices may be included indicating any future event that takes place and that affects t...

  6. Why am I enrolled in an institution called Richmond?

    Last Updated: 04/19/2024 in FAQs FAQs for Students
    Students menu   Leer en español This happens when you do not enter your class code during the registration process for the RLP platform. therefore you are automatically assigned to the   Richmond   Institution . To be assi...

  7. How do I register with the Richmond Learning Platform or RLP?

    Last Updated: 04/19/2024 in FAQs FAQs for Students
    Students menu   Leer en español Students  |     |   Registration is done by the institution to which you belong. Please contact the institution if you have any further question. Self-registration students   If there is ...

  8. Error message: This email already exists

    Last Updated: 04/19/2024 in FAQs FAQs for Students
    Students menu   Leer en español Self-registration students   If you see this message when you are registering to the Richmond Learning Platform, it means that your email account has been previously registered. There is no n...

  9. How do I recover my password?

    Last Updated: 04/19/2024 in FAQs FAQs for Students
    Students menu   Leer en español Self-registration students   Open the RLP webpage: https://richmondlp.com/login Click on "¿Olvidaste tu contraseña?/Forgotten password?" In the form that appears, enter the email addr...

  10. How do I know if I have assignments?

    Last Updated: 04/19/2024 in FAQs FAQs for Students
    Students menu   Leer en español PRESCHOOL STUDENTS On the home page, at the top you will see the notification bell moving. Click on it. In the My Assignments module you can see how many assigned activities you have. Click...
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