RLP FAQ
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Table of Contents
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FAQs for Teachers
How do I see the content before my students?
How can I see in RLP the list of students in my class?
Why can't I see some products from my Class Material?
How can I hide products in my class?
How can I reopen a Test Assignment?
How can I reopen a Regular Assignment?
Why can't I select my students when I try to assign a Diagnostic Test?
A student cannot access the RLP platform
I can not click on the submit button
How do I create assignments with Richmond content?
How do I download the audios and other content?
How do I sign up for the RLP as a Teacher?
How do I find my institution when I register?
How do I access Test Studio?
How do I update my details?
How do I adjust my notifications?
Why does the platform misgrade a student's answers even though they are correct?
FAQs for Students
Where is my access code (token)?
How do I activate a new product?
How do I join a class? What is the class code for?
I can not click on the submit button
You don't have access to this product
One of my data is wrong in the platform
How can I change the e-mail address I registered?
Message: This access code has already been used
I'm in the wrong class
My RLP interface is different from that of my classmates
Until when is my subscription valid?
How do I complete my assignments?
How do I study on my own?
How do I know if I have assignments?
How do I recover my password?
Error message: This email already exists
How do I register with the Richmond Learning Platform or RLP?
Why am I enrolled in an institution called Richmond?
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