Popular Articles

  1. Error message: This email already exists

    Students menu   Leer en español Self-registration students   If you see this message when you are registering to the Richmond Learning Platform, it means that your email account has been previously registered. There is no n...
  2. How can I see in RLP the list of students in my class?

    Teachers menu Leer en español The list of students can be viewed from the Markbook > Reports module . If you would like to learn more about the use of the platform, p...
  3. Why can't I see some products from my Class Material?

    Teachers menu Leer en español The product is locked To view locked products enable the Show locked products switch. To unlock a product enable the Unlocked switch. Teachers  |     |   Check with...
  4. No puedo hacer clic en el botón Submit

    Students menu   Read in English Hay diferentes causas por la cuales no se habilita el botón SUBMIT en una asignación, a continuación te mostramos las más comunes. Falta responder actividades del Assignment.  Para que...
  5. Why am I enrolled in an institution called Richmond?

    Students menu   Leer en español This happens when you do not enter your class code during the registration process for the RLP platform. therefore you are automatically assigned to the   Richmond   Institution . To be assi...
  6. ¿Cómo me registro en una clase? ¿Para qué sirve el código de clase?

    Students menu   Read in English Estudiantes  |     |   Cuando accedes a través del banner/pastilla de tu plataforma a RLP automáticamente se te asigna una clase configurada previamente por tu institución. Estudiantes de auto...
  7. My RLP interface is different from that of my classmates

    Students menu   Leer en español The main cause is because you have activated a product of a level or grade that does not correspond to yours. Please contact your teacher so that he/she can contact the school administrator. The i...
  8. How can I reopen a Test Assignment?

    Teachers menu Leer en español Once inside the class, locate the Assignments > Test Assignments module. Enable the Show closed assignments switch. Identify the assignment you want to reo...
  9. How do I download the audios and other content?

    Teachers menu Leer en español Follow the instructions:   Once you have activated a product, on the home page, click on the product that you want to download con...
  10. ¿Cómo activo un producto nuevo?

    Students menu   Read in English Estudiantes de auto registro    En la página de inicio, a la derecha, haz clic en Add product token . Escribe el código que aparece al raspar en la solapa de tu libro o el código que tu ins...